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Financial Innovation
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The Interconnected Economy: Cross-Platform Financial Services

The Interconnected Economy: Cross-Platform Financial Services

01/31/2026
Giovanni Medeiros
The Interconnected Economy: Cross-Platform Financial Services

In an era defined by rapid digitization and seamless connectivity, financial services are no longer confined to traditional banking walls. Consumers expect on-demand solutions, while businesses demand agility, security, and personalized interactions. This confluence has given rise to a truly interconnected economy, where data flows freely, platforms collaborate across sectors, and innovation thrives at every touchpoint. The future belongs to those who can harness these connections and deliver value at the speed of now.

Transformative Growth and Market Opportunities

The scale of opportunity in financial services applications is staggering. By 2035, the global financial services applications market is projected to reach USD 819.54 billion, growing at a 15.7% CAGR. North America alone commands a USD 66.34 billion share, and the U.S. market is forecast to hit USD 55.73 billion by 2025 with a 12.6% CAGR. Meanwhile, the broader financial services sector is set to expand from USD 38.58 trillion in 2026 to USD 51.11 trillion by 2030 at a 7.3% CAGR.

Emerging segments such as fintech and insurtech are fueling investment. The fintech industry valuation is expected to soar to USD 335 billion, while insurtech deals, powered by AI-driven claims and underwriting, have surged by 28%. As embedded finance climbs toward a USD 7.2 trillion market by 2030, banking-as-a-service revenue is projected to rise by 158% by 2028.

Consumers are leading this transformation. Over 64% of global users have adopted fintech platforms—46% in the U.S.—with more than three-quarters using apps for payments and transfers. More than 25% of SMEs now leverage digital financial tools, and 77% of American households access mobile banking monthly. This widespread adoption underscores demand for high-quality digital-first customer experiences and data-driven solutions.

Driving Forces Shaping the Future

The interconnected economy rests on several pillars. Financial institutions are undertaking modernization of core banking platforms to support real-time services and modular architectures. At the same time, compliance requirements are driving secure, auditable systems that can adapt to ever-evolving regulations. Volume pressures demand scalable infrastructure, while data analytics enable informed decision-making at every level. Finally, workflow automation translates into ongoing operational efficiencies and cost savings.

By focusing on these drivers, organizations can anticipate market shifts, reduce risk, and deliver personalized products with speed and confidence.

Key Trends to Embrace in 2026 and Beyond

  • artificial intelligence and automation – driving personalization and fraud detection
  • embedded finance and open banking – integrating services into everyday apps
  • real-time cross-border payment systems – reducing settlement times to minutes
  • digital-first experiences – unified, always-on self-service ecosystems
  • strengthened regulation and risk management – automating compliance
  • expansion of buy now, pay later models – balanced by consumer protections
  • vendor consolidation – shifting towards integrated platform providers
  • crypto and digital asset convergence – stablecoins and new rails

These trends signal a decisive shift toward integrated ecosystems. Artificial intelligence and automation tools will power everything from fraud detection to tailored investment advice. Embedded finance will allow retailers and service providers to offer loans, payments, and insurance at checkout. Real-time cross-border payments will democratize global trade, making commerce faster and more accessible for SMEs and enterprises alike. As regulation evolves, transparency and consumer protections will become central to sustainable growth.

Moreover, the convergence of crypto and digital assets with traditional banking will introduce new rails for stablecoins and programmable money. Enterprises must adapt to vendor consolidation, reducing complexity by partnering with platforms that offer end-to-end solutions for payments, ledgering, and compliance.

Practical Steps for Businesses and Consumers

  • Invest in robust data governance and quality assurance
  • Partner with fintech platforms to embed financial services
  • Adopt open APIs for seamless interoperability
  • Prioritize cybersecurity and cyber-resilience measures
  • Leverage analytics for personalized product offers
  • Stay ahead of regulatory changes and compliance mandates

Data governance underpins trustworthy AI and analytics. Businesses should establish clear ownership of data assets, implement strong access controls, and ensure accuracy through regular audits. By doing so, they can protect customer information while unlocking insights that drive innovation.

Establishing partnerships with agile fintech startups accelerates product development. Embedding finance via APIs allows companies to offer credit, payment, and insurance solutions directly within existing customer journeys, reducing friction and boosting engagement.

For consumers, understanding the tools at their disposal is key. Comparing cybersecurity features, reading privacy policies, and choosing platforms with transparent fee structures empowers individuals to make informed decisions in a complex ecosystem.

Realizing the Promise: Case Studies and Developments

Major deals and product launches illustrate how cross-platform strategies deliver value. FIS’s USD 28 billion acquisition in the issuer space not only broadened its market reach but introduced advanced AI-driven loyalty and credit management for card issuers. This move exemplifies how scale and innovation can combine to create richer customer experiences.

nCino’s introduction of its AI Banking Advisor in May 2025 is another milestone. With 18 distinct capabilities—from automated risk assessment to streamlined loan origination—this solution highlights the power of artificial intelligence and automation to reduce manual tasks and accelerate decision cycles.

Meanwhile, venture capital has injected USD 56.7 billion into over 3,700 fintech deals worldwide. In the UK alone, new platforms secured USD 3 billion, signaling strong investor conviction. These funds are fueling the development of real-time cross-border payments, stablecoin-as-a-service offerings, and embedded credit models that will reshape the financial landscape over the coming years.

On the consumer front, collaborations between neobanks and traditional institutions are shifting primary banking relationships. Over 75% of neobank users now consider these digital challengers for their main accounts, drawn by frictionless interfaces and personalized insights.

The Road Ahead

The interconnected economy offers a vision of unprecedented financial inclusion and innovation that reaches individuals and businesses of all sizes. As platforms converge fiat currencies, digital wallets, and tokenized assets, consumers will enjoy a seamless flow of value across borders and use cases. Startups and established banks alike are racing to build ecosystems that blend banking, commerce, healthcare, and more into unified digital experiences.

Regulators and industry consortia are responding with open finance frameworks, automated compliance tools, and robust cyber-resilience standards. By prioritizing transparent data sharing and consumer protection, stakeholders can foster trust and sustainable growth. The next decade will be defined by collaboration, as companies that embrace partnership over competition unlock deeper network effects.

For businesses, the call to action is clear: invest in modular, API-driven architectures; cultivate cross-functional teams that bridge technology and finance; and keep customer-centricity at the heart of every innovation. Consumers can participate by advocating for fair fees, supporting platforms with strong security track records, and exploring digital services that align with their personal goals.

Together, this collective momentum will shape a future where financial services are not just products, but integral enablers of global progress and prosperity.

Giovanni Medeiros

About the Author: Giovanni Medeiros

Giovanni Medeiros